terms & conditions

sweetFrog Terms of Use

1. User's Acknowledgment and Acceptance of Terms

sweetFrog Enterprises ("Us" or "We") provides the sweetFrog mobile application, sweetFrog loyalty and sweetFrog texting and various related services (collectively, the "mobile application") to you, the user, subject to your compliance with all the terms, conditions, and notices contained or referenced herein (the "Terms of Use"), as well as any other written agreement between us and you. The Mobile Application is the Official sweetFrog platform for the sweetFrog Mobile Game App, sweetFrog Lite App, the sweetFrog Loyalty program and the sweetFrog Text Program. The Term Official refers to programs issued and sponsored by sweetFrog Enterprises and participating sweetFrog stores. An official program, whether it is a Loyalty Rewards or a TEXT program, will be connected to our sweetFrog mobile app and sweetFrog Lite App.  All other programs ARE NOT considered sponsored by the corporate office, and may or may not have been approved by sweetFrog Enterprises. Individual stores may have been approved to use third party vendors to supply existing texting services or loyalty program. This Terms of Use DOES NOT cover those services, and therefore, are not covered or protected by the corporate offices of sweetFrog Enterprises. Please visit the sponsoring store’s Terms Of Agreement for details concerning the third party program.  If you would like to verify whether your sweetFrog store is participating in the Official sweetFrog program, please visit us at www.sweetfrogloyalty.com or you may email us the store name/location and service in question at contact@sweetfrog.net.

In addition, when using particular services or materials on this mobile application, users shall be subject to any posted rules applicable to such services or materials that may contain terms and conditions in addition to those in these Terms of Use. All such guidelines or rules are hereby incorporated by reference into these Terms of Use.

BY USING THIS MOBILE APPLICATION, YOU AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT WISH TO BE BOUND BY THE THESE TERMS OF USE, PLEASE EXIT THE MOBILE APPLICATION NOW. YOUR REMEDY FOR DISSATISFACTION WITH THIS MOBILE APPLICATION, OR ANY PRODUCTS, SERVICES, CONTENT, OR OTHER INFORMATION AVAILABLE ON OR THROUGH THIS MOBILE APPLICATION, IS TO STOP USING THE MOBILE APPLICATION AND/OR THOSE PARTICULAR PRODUCTS OR SERVICES. YOUR AGREEMENT WITH US REGARDING COMPLIANCE WITH THESE TERMS OF USE BECOMES EFFECTIVE IMMEDIATELY UPON COMMENCEMENT OF YOUR USE OF THIS MOBILE APPLICATION.

These Terms of Use are effective as of 07/02/14. We expressly reserve the right to change these Terms of Use from time to time without notice to you. You acknowledge and agree that it is your responsibility to review this mobile application and these Terms of Use from time to time and to familiarize yourself with any modifications. Your continued use of this mobile application after such modifications will constitute acknowledgement of the modified Terms of Use and agreement to abide and be bound by the modified Terms of Use.

As used in these Terms of Use, references to our "Affiliates" include our owners, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, and advertisers, and includes (without limitation) all parties involved in creating, producing, and/or delivering this mobile application and/or its contents.

2. Description of Services

We make various services available on this mobile application including, but not limited to, Information about sweetFrog locations, promotions, news, events, store flavors, and other like services. You are responsible for providing, at your own expense, all equipment necessary to use the services, including a smartphone, computer, modem, and Internet access (including payment of all fees associated with such access).

We reserve the sole right to either modify or discontinue the mobile application, including any of the mobile applications’ features, at any time with or without notice to you. We will not be liable to you or any third party should we exercise such right. Any new features that augment or enhance the then-current services on this mobile application shall also be subject to these Terms of Use.

3. Registration Data and Privacy

In order to access some of the services on this mobile application, you will be required to use an account and password that can be obtained by completing our online registration form, which requests certain information and data ("Registration Data"), and maintaining and updating your Registration Data as required. By registering, you agree that all information provided in the Registration Data is true and accurate; that you will maintain and update this information in order to keep it current, complete, and accurate.

You also grant us the right to disclose to third parties certain Registration Data about you. The information we obtain through your use of this mobile application, including your Registration Data, is subject to our Privacy Policy, which is specifically incorporated by reference into these Terms of Use.

4. Conduct on Mobile application

Your use of the mobile application is subject to all applicable laws and regulations, and you are solely responsible for the substance of your communications through the mobile application. By posting information in or otherwise using any communications service, chat room, message board, newsgroup, software library, or other interactive service that may be available to you on or through this mobile application, you agree that you will not upload, share, post, or otherwise distribute or facilitate distribution of any content -- including text, communications, software, images, sounds, data, or other information -- that:

a. is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, contains explicit or graphic descriptions or accounts of sexual acts (including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals), or otherwise violates our rules or policies;

b. victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;

c. infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party;

d. constitutes unauthorized or unsolicited advertising, junk or bulk email (also known as "spamming"), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling;

e. contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party; or

f. impersonates any person or entity, including any of our employees or representatives.

We neither endorse nor assume any liability for the contents of any material uploaded or submitted by third party users of the mobile application. We generally do not pre-screen, monitor, or edit the content posted by users of communications services, chat rooms, message boards, newsgroups, software libraries, or other interactive services that may be available on or through this mobile application. However, we and our agents have the right at their sole discretion to remove any content that, in our judgment, does not comply with these Terms of Use and any other rules of user conduct for our mobile application, or is otherwise harmful, objectionable, or inaccurate. We are not responsible for any failure or delay in removing such content. You hereby consent to such removal and waive any claim against us arising out of such removal of content. See "Use of Your Materials" below for a description of the procedures to be followed in the event that any party believes that content posted on this mobile application infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party.

In addition, you may not use your account to breach security of another account or attempt to gain unauthorized access to another network or server. Not all areas of the mobile application may be available to you or other authorized users of the mobile application. You shall not interfere with anyone else’s use and enjoyment of the mobile application or other similar services. Users who violate systems or network security may incur criminal or civil liability.

You agree that we may at any time, and at our sole discretion, terminate your membership, account, or other affiliation with our mobile application without prior notice to you for violating any of the above provisions. In addition, you acknowledge that we will cooperate fully with investigations of violations of systems or network security at other mobile applications, including cooperating with law enforcement authorities in investigating suspected criminal violations.

5. Third Party Mobile applications and Information

This mobile application may link you to other mobile applications, websites on the Internet or otherwise include references to information, documents, software, materials and/or services provided by other parties. These mobile applications may contain information or material that some people may find inappropriate or offensive. These other mobile applications and parties are not under our control, and you acknowledge that we are not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such mobile applications, nor are we responsible for errors or omissions in any references to other parties or their products and services. The inclusion of such a link or reference is provided merely as a convenience and does not imply endorsement of, or association with, the mobile application or party by us, or any warranty of any kind, either expressed or implied.

6. Intellectual Property Information

Copyright (c) 07/02/2014 sweetFrog Enterprises Inc. All Rights Reserved.

For purposes of these Terms of Use, "content" is defined as any information, data, communications, software, photos, video, graphics, music, sounds, and other material and services that can be viewed by users on our mobile application. This includes message boards, chat, and other original content.

By accepting these Terms of Use, you acknowledge and agree that all content presented to you on this mobile application is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of Imagination Enterprises Inc. and/or its Affiliates. You are only permitted to use the content as expressly authorized by us or the specific content provider. Except for a single copy made for personal use only, you may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any documents or information from this mobile application in any form or by any means without prior written permission from us or the specific content provider, and you are solely responsible for obtaining permission before reusing any copyrighted material that is available on this mobile application. Any unauthorized use of the materials appearing on this mobile application may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Neither we or our Affiliates warrant or represent that your use of materials displayed on, or obtained through, this mobile application will not infringe the rights of third parties. See "User's Materials" below for a description of the procedures to be followed in the event that any party believes that content posted on this mobile application infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party.

The service names, sweetFrog, Scoop and Cookie, Dino Dash related characters, River Rush are registered trademarks, trademarks or service marks of sweetFrog Enterprises Inc. or its Affiliates. All other trademarks or service marks are the property of their respective owners. Nothing in these Terms of Use grants you any right to use any trademark, service mark, logo, and/or the name of sweetFrog Enterprises Inc., or its Affiliates. Designs and Functions of the mobile game, the app, the loyalty program and MASCAR system are the property of BeSprout Technology.

7. Unauthorized Use of Materials

Subject to our Privacy Policy, any communication or material that you transmit to this mobile application or to us, whether by electronic mail, post, or other means, for any reason, will be treated as non-confidential and non-proprietary. While you retain all rights in such communications or material, you grant us and our agents and affiliates a non-exclusive, paid-up, perpetual, and worldwide right to copy, distribute, display, perform, publish, translate, adapt, modify, and otherwise use such material for any purpose regardless of the form or medium (now known or not currently known) in which it is used.

Please do not submit confidential or proprietary information to us unless we have mutually agreed in writing otherwise. We are also unable to accept your unsolicited ideas or proposals, so please do not submit them to us in any circumstance.

We respect the intellectual property of others, and we ask you to do the same. If you or any user of this mobile application believes its copyright, trademark or other property rights have been infringed by a posting on this mobile application, you or the user should send notification to our Designated Agent (as identified below) immediately. To be effective, the notification must include:

1. Identify in sufficient detail the copyrighted work that you believe has been infringed upon or other information sufficient to specify the copyrighted work being infringed).

2. Identify the material that you claim is infringing the copyrighted work listed in item #1 above.

3. Provide information reasonably sufficient to permit us to contact you (email address is preferred).

4. Provide information, if possible, sufficient to permit us to notify the owner/administrator of the allegedly infringing content (email address is preferred).

5. Include the following statement: "I have a good faith belief that use of the copyrighted materials described above as allegedly infringing is not authorized by the copyright owner, its agent, or the law."

6. Include the following statement: "I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed."

7. Sign the paper.

8. Send the written communication to the following address:

Designated Agent for Claimed Infringement:

Address: 10800 Midlothian Turnpike, Suite 300, Richmond, VA 23235
You acknowledge and agree that upon receipt of a notice of a claim of copyright infringement, we may immediately remove the identified materials from our mobile application without liability to you or any other party and that the claims of the complaining party and the party that originally posted the materials will be referred to the United States Copyright Office for adjudication as provided in the Digital Millennium Copyright Act.

8. Disclaimer of Warranties

ALL MATERIALS AND SERVICES ON THIS MOBILE APPLICATION ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (A) THE SERVICES AND MATERIALS WILL MEET YOUR REQUIREMENTS, (B) THE SERVICES AND MATERIALS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR MATERIALS WILL BE EFFECTIVE, ACCURATE OR RELIABLE, OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, OR INFORMATION PURCHASED OR OBTAINED BY YOU FROM THE MOBILE APPLICATION FROM US OR OUR AFFILIATES WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS OR DEFECTS.

THIS MOBILE APPLICATION COULD INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES OR TYPOGRAPHICAL ERRORS. WE MAY MAKE CHANGES TO THE MATERIALS AND SERVICES AT THIS MOBILE APPLICATION, INCLUDING THE PRICES AND DESCRIPTIONS OF ANY PRODUCTS LISTED HEREIN, AT ANY TIME WITHOUT NOTICE. THE MATERIALS OR SERVICES AT THIS MOBILE APPLICATION MAY BE OUT OF DATE, AND WE MAKE NO COMMITMENT TO UPDATE SUCH MATERIALS OR SERVICES.

THE USE OF THE SERVICES OR THE DOWNLOADING OR OTHER ACQUISITION OF ANY MATERIALS THROUGH THIS MOBILE APPLICATION IS DONE AT YOUR OWN DISCRETION AND RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, HANDHELD DEVICE OR ELECTRONIC DEVICE, OR LOSS OF DATA THAT RESULTS FROM SUCH ACTIVITIES.

Through your use of the mobile application, you may have the opportunities to engage in commercial transactions with other users and vendors. You acknowledge that all transactions relating to any merchandise or services offered by any party, including, but not limited to the purchase terms, payment terms, warranties, guarantees, maintenance and delivery terms relating to such transactions, are agreed to solely between the seller or purchaser of such merchandize and services and you. WE MAKE NO WARRANTY REGARDING ANY TRANSACTIONS EXECUTED THROUGH, OR IN CONNECTION WITH THIS MOBILE APPLICATION, AND YOU UNDERSTAND AND AGREE THAT SUCH TRANSACTIONS ARE CONDUCTED ENTIRELY AT YOUR OWN RISK. ANY WARRANTY THAT IS PROVIDED IN CONNECTION WITH ANY PRODUCTS, SERVICES, MATERIALS, OR INFORMATION AVAILABLE ON OR THROUGH THIS MOBILE APPLICATION FROM A THIRD PARTY IS PROVIDED SOLELY BY SUCH THIRD PARTY, AND NOT BY US OR ANY OTHER OF OUR AFFILIATES.

Content available through this mobile application often represents the opinions and judgments of an information provider, mobile application user, or other person or entity not connected with us. We do not endorse, nor are we responsible for the accuracy or reliability of, any opinion, advice, or statement made by anyone other than an authorized Imagination Enterprises Inc. spokesperson speaking in his/her official capacity. Please refer to the specific editorial policies posted on various sections of this mobile application for further information, which policies are incorporated by reference into these Terms of Use.

You understand and agree that temporary interruptions of the services available through this mobile application may occur as normal events. You further understand and agree that we have no control over third party networks you may access in the course of the use of this mobile application, and therefore, delays and disruption of other network transmissions are completely beyond our control.

You understand and agree that the services available on this mobile application are provided "AS IS" and that we assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings.

SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

9. Limitation of Liability

IN NO EVENT SHALL WE, OUR AFFILIATES, SUBSIDIARIES, SUCCESSORS, PARTNER SUPPLIERS OR ASSIGNS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS MOBILE APPLICATION OR OF ANY WEB MOBILE APPLICATION REFERENCED OR LINKED TO FROM THIS MOBILE APPLICATION.

FURTHER, WE SHALL NOT BE LIABLE IN ANY WAY FOR THIRD PARTY GOODS AND SERVICES OFFERED THROUGH THIS MOBILE APPLICATION OR FOR ASSISTANCE IN CONDUCTING COMMERCIAL TRANSACTIONS THROUGH THIS MOBILE APPLICATION, INCLUDING WITHOUT LIMITATION THE PROCESSING OF ORDERS.

SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

10. Indemnification

Upon a request by us, you agree to defend, indemnify, and hold us and our Affiliates harmless from all liabilities, claims, and expenses, including attorney’s fees that arise from your use or misuse of this mobile application. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

11. Security and Password

You are solely responsible for maintaining the confidentiality of your password and account and for any and all statements made and acts or omissions that occur through the use of your password and account. Therefore, you must take steps to ensure that others do not gain access to your password and account.

Our personnel will never ask you for your password. You may not transfer or share your account with anyone, and we reserve the right to immediately terminate your account if you do transfer or share your account.

12. Participation in Promotions

From time to time, this mobile application may include advertisements offered by third parties. You may enter into correspondence with or participate in promotions of the advertisers showing their products on this mobile application. Any such correspondence or promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such correspondence or promotions, are solely between you and the advertiser. We assume no liability, obligation or responsibility for any part of any such correspondence or promotion.

13. E-mail, Messaging, Blogging, and Chat Services

We may make email, messaging, blogging, or chat services (collectively, "Communications") available to users of our mobile application, either directly or through a third-party provider. We make available separate supplemental agreements characterizing the relationship between you and us that, except where expressly noted or contradictory, includes these Terms.

We will not inspect or disclose the contents of private Communications except with the consent of the sender or the recipient, or in the narrowly-defined situations provided under the Electronic Communications Privacy Act, or as other required by law or by court or governmental order. Further information is available in our Privacy Policy.

We may employ automated monitoring devices or techniques to protect our users from mass unsolicited communications (also known as "spam") and/or other types of electronic communications that we deem inconsistent with our business purposes. However, such devices or techniques are not perfect, and we will not be responsible for any legitimate communication that is blocked, or for any unsolicited communication that is not blocked.

Mailboxes may have a limited storage capacity. If you exceed the maximum permitted storage space, we may employ automated devices that delete or block email messages that exceed the limit. We will not be responsible for such deleted or blocked messages.

14. International Use

Although this mobile application may be accessible worldwide, we make no representation that materials on this mobile application are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this mobile application from other locations do so, on their own initiative and are responsible for compliance with local laws. Any offer for any product, service, and/or information made in connection with this mobile application is void where prohibited.

15. Termination of Use

You agree that we may, in our sole discretion, terminate or suspend your access to all or part of the mobile application with or without notice and for any reason, including, without limitation, breach of these Terms of Use. Any suspected fraudulent, abusive or illegal activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities.

Upon termination or suspension, regardless of the reasons therefore, your right to use the services available on this mobile application immediately ceases, and you acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or this mobile application. We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection with such termination or suspension.

Furthermore, you agree and fully understand that suspension and termination of your account could result in the loss of accumulated game points, rewards points, vouchers and coupons, whether redeemed or not.

16. Governing Law

This mobile application (excluding any linked mobile applications) is controlled by us from our offices within Virginia, United States of America. It can be accessed from all 50 states, as well as from other countries around the world. As each of these places has laws that may differ from those of Virginia, by accessing this mobile application both of us agree that the statutes and laws of the Commonwealth of Virginia, without regard to the conflicts of laws principles thereof and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this mobile application and the purchase of products and services available through this mobile application. Each of us agrees and hereby submits to the exclusive personal jurisdiction and venue any court of competent jurisdiction within the Commonwealth of Virginia with respect to such matters.

17. Notices

All notices to a party shall be in writing and shall be made either via email or conventional mail. Notices to us must be sent to the attention of Customer Service at contact@sweetfrog.net, if by email, or at Imagination Enterprises Inc. – 730 Research Rd, Suite C, Richmond, VA 23236 if by conventional mail. Notices to you may be sent to the address supplied by you as part of your Registration Data. In addition, we may broadcast notices or messages through the mobile application to inform you of changes to the mobile application or other matters of importance, and such broadcasts shall constitute notice to you at the time of sending.

18. Entire Agreement

These terms and conditions constitute the entire agreement and understanding between us concerning the subject matter of this agreement, and supersede all prior agreements and understandings of the parties with respect to that subject matter.

19. Miscellaneous

In any action to enforce these Terms of Use, the prevailing party will be entitled to costs and attorneys’’ fees. 

You may not assign your rights and obligations under these Terms of Use to any party, and any purported attempt to do so will be null and void. We may free assign our rights and obligations under these Terms of Use.

You agree not to sell, resell, reproduce, duplicate, copy or use for any commercial purposes any portion of this mobile application, or use of or access to this mobile application.

In addition to any excuse provided by applicable law, we shall be excused from liability for non-delivery or delay in delivery of products and services available through our mobile application arising from any event beyond our reasonable control, whether or not foreseeable by either party, including but not limited to, labor disturbance, war, fire, accident, adverse weather, inability to secure transportation, governmental act or regulation, and other causes or events beyond our reasonable control, whether or not similar to those which are enumerated above.

If any part of these Terms of Use is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

Any failure by us to enforce or exercise any provision of these Terms of Use or related rights shall not constitute a waiver of that right or provision.

20. TEXT Services

Our TEXT Services program is used for the purpose of providing communications, offers and interactive promotions. If you wish to not participate or no longer receive communication, please Text STOP to 57251 to cancel.  For assistance regarding our texting program, Text HELP to 57251. Message and data rates may apply. By enrolling in our Text program, you agree to receive up to 3 text communications a week.

If you are participating on a current Text program in which you enrolled prior to August 01, 2014 and would like to cancel that program, text STOP to 25399. Message and data rates may apply.

At any time you change phone carrier, you agree and understand that you must re-opt in by texting your phone number (including area code) to 57251. If you fail to do so, you agree to hold sweetFrog Enterprises, its affiliates, partners, suppliers and officers free of liability and obligation to you.

21. Loyalty Program

The official sweetFrog loyalty program rewards sweetFrog customers when visiting participating locations. The program allows sweetFrog customers to earn and redeem their rewards at over 250 locations across the country. In addition, sweetFrog customers are entitled to additional promotions and offerings when registered with our program. To see a list of participating stores or additional information about our program, visit us at www.sweetfrogloyalty.com.

For each valid paid purchase of sweetFrog yogurt, you are entitled to one point/punch towards a reward. A valid purchase is a cup of frozen yogurt costing $2.00 (including tax). Ten (10) punches qualifies you for a free small cup of frozen yogurt (maximum value $5.00) at a participating location. A maximum of 30 points/punches may be accumulated in your account at any one time. Additional qualifying purchases will not be recorded unless you redeem your points/punches. While points/punches do not carry an expiration date, accounts may be subject to closure for inactivity after 18 months. If closed, your account will be removed along with any point/punches that may have been accumulated and cannot be retrieved.

When registering, we may collect your email, telephone number and zip code. We do not require your name or any other personal information. Your information will only be used for sweetFrog marketing purposes. Your information will never be sold to a third party.  If you would like to be removed from the system, simply email us using your registered email at support@sweetfrog.net. Please allow up to 15 business days to update our records.

Non-participating sweetFrog stores may offer individual third party programs. These programs are not connected with sweetFrog Enterprises and are subject to rules and regulations of the sponsoring store. These programs should not and are not authorized to bear the sweetFrog Logo, characters or trademark. If you find a store that offers such a program and are in violation of this Terms of Agreement, please contact us immediately at contact@sweetfrog.net with the store name and/or address.

Points/Punches carry no value. To redeem your loyalty rewards, visit a participating sweetFrog store and notify your cashier of your intent. You may be required to enter your PIN number on the tablet if using your registered mobile app account.

sweetFrog reserves the right to terminate your account without notice if you are in violation of this Terms of Agreement.

22. Contact Information

Except as explicitly noted on this mobile application, the services available through this mobile application are offered by sweetFrog Enterprises Inc. located at 10800 Midlothian Turnpike, Suite 300, Richmond, VA 23235. Our telephone number is 804-893-3151. If you notice that any user is violating these Terms of Use, please contact us at contact@sweetfrog.net. For details regarding our privacy policy and Terms of Agreement, please visit us at www.sweetfrog.com